Cookie Policy
Privacy obligations and compliance with laws and legal regulations applicable to our business are extremely important to us. The purpose of the following statement is to explain to our users why we process their data, how we collect and process it, and how we ensure its protection. It also aims to explain how the information collected is used.
Personal data provided by the Customer is processed by the Seller (i.e. HZ7 Sp. z o.o. with its registered office in Szczecin (71-500), at Aleja Wyzwolenia 46/437, entered in the register of entrepreneurs under KRS number 0001121210, whose registration files are maintained by the District Court in Szczecin, 13th Commercial Division of the National Court Register, using Tax Identification Number (NIP) 8513316557 and statistical number REGON 529365858), which is the controller of personal data. The data is processed in accordance with the principles set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter referred to as the “GDPR”). The personal data controller may be contacted by email at sklep@wiliwili.pl or by telephone.
What personal information do we collect and why do we collect it?
The scope of personal data processed depends on the information completed by the Customer and subsequently submitted to the Seller using the relevant form. The processing of the Customer’s personal data may include their email address, first and last name, telephone number, address, company details and the IP address of their computer. Providing personal data is voluntary; however, failure to consent to the processing of personal data marked as mandatory will make it impossible for the Seller to provide services and perform Sales Agreements.
Information about users and their behaviour is collected in the following ways:
- through information voluntarily entered by the user in forms,
- through cookies stored on end-user devices,
- through the collection of web server logs by the hosting provider.
How is information collected through forms?
Our Website collects information voluntarily provided by the user. It may also record other information, but only information relating to connection parameters, such as the time stamp and IP address. Data entered in forms is not shared with third parties unless the user gives consent. Information provided in a form is processed for the purpose resulting from the content of the specific request, e.g. to handle a service request or for business contact purposes.
How is information collected through cookies?
Our Website uses cookies. Cookies are IT data, in particular text files, stored on users’ end devices. They are intended to enable the use of websites. As a rule, these files contain the name of the website they originate from, the period for which they are stored on the device and their unique number. The entity that places cookies on the end device of the Website User and gains access to them is the Website Operator.
Two types of cookies are used within the Website:
- “session cookies” – these remain on the user’s device until the user logs out, leaves the website or closes the software (web browser).
- “persistent cookies” – these remain on the user’s device for the period specified in the cookie parameters or until they are deleted by the user.
Cookies used by partners of the website operator are subject to their own privacy policies.
By default, software used to browse websites, i.e. a web browser, allows cookies to be stored on the end device. These settings can be changed so that cookies are blocked, either entirely or partially. Detailed information on how to manage cookies is available in the browser settings. Please note, however, that restricting the use of cookies may affect certain functionalities available on the website.
Cookies placed on the end device of the Website User may also be used by advertisers and partners cooperating with the Website Operator. We recommend reviewing the privacy policies of these companies to learn about the rules governing the use of cookies, for example for statistical research purposes: Google Analytics Privacy Policy.
Cookies may also be used by advertising networks, in particular Google and Facebook, to display advertisements tailored to the way the user uses the Website. For this purpose, they may retain information about the user’s browsing path or the amount of time spent on a particular page. With regard to information about user preferences collected by the Google advertising network, the user may view and edit information resulting from cookies using the following tool: https://www.google.com/ads/preferences/
How is information collected through server logs?
Information about certain user activities is logged at server level. This data is used solely for the purpose of administering the Website and ensuring efficient provision of hosting services. Resources viewed are identified by URLs. In addition, the following may be recorded:
- the time the request was received,
- the time the response was sent,
- the client station name – identification performed using the HTTP protocol,
- information about errors that occurred while processing HTTP transactions,
- the URL of the page previously visited by the user (referrer link), if the user accessed the Website via a link,
- information about the user’s browser and IP address.
This data is not associated with specific individuals browsing the website and is used solely for server administration purposes.
What is the purpose of collecting this data?
There are several reasons:
- the data is necessary for us to provide the products or services ordered by the user,
- we want to continuously develop and improve our business. The data we collect and analyse helps us do so,
- to create an Account, process Orders, provide electronic services, handle complaints and perform other activities specified in the Terms and Conditions,
- to organise promotional and commercial activities,
- to comply with legal requirements.
Who has access to the user’s information?
The Website Operator has access to user data and the right to use it in accordance with this statement. This data may also be transferred to service providers cooperating with the Website Operator in connection with the services provided. In addition, the Website Operator may be required to provide information collected by the Website to authorised public authorities on the basis of lawful requests.
User data is transferred to external companies only if the user gives consent.
User access to and control over data
The user has the right to obtain a copy of their personal data from the Website Operator. The user may also request correction of any inaccuracies or errors in their personal data.
Customers have the right to request the deletion of personal data collected about them, both from the Seller’s system and from the databases of entities cooperating with the Seller.
Use of personal data for marketing purposes
We use your personal data to provide you with marketing information and offers:
– by email;
– by SMS.
Third-party cookies
We also use third-party cookies to:
– collect general and anonymous statistical data using analytical tools, e.g. Google Analytics;
– collect information about user behaviour on the Website, e.g. Google Analytics;
– display advertisements tailored to your preferences using online advertising tools;
– use interactive features to promote the Website through social media services, e.g. facebook.com, Instagram.com;
– display reviews on the Website that are obtained from external websites, e.g. ceneo.pl.
Managing cookies
The use of cookies to collect data through them, including gaining access to data stored on the User’s device, requires the User’s consent. This consent may be withdrawn at any time. Consent is not required only for cookies whose use is necessary to provide a telecommunications service.
The Customer may independently change the settings relating to Cookies and push notifications, determining the conditions for their storage and access to the Customer’s Device. The Customer may change these settings:
- using the web browser settings,
- using the panel available on the Website.
Detailed information on setting the rules for the use of cookies by individual browsers is available at the following links:
Safari: https://support.apple.com/kb/PH5042?locale=en-GB
Internet Explorer: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: http://support.mozilla.org/pl/kb/ciasteczka
Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=pl&answer=95647
Opera: http://help.opera.com/Windows/12.10/pl/cookies.html
HOW GOOGLE USES DATA FROM SITES AND APPS THAT USE OUR SERVICES
If you would like to learn more about the files used by Google, click here.
Cookies